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Shipping and payment

Terms of payment

For deliveries to Germany we offer the following payment options:

PayPal (except for all tobacco products)
Prepayment by bank transfer 
Payment by instant bank transfer
Instalment purchase with Klarna
Purchase on account with Klarna
Direct debit with Klarna
Credit card payment with VRPayment


When paying in advance, please state the order number so that we can also allocate the transfer to your order.

Our bank details

Account holder: Moze GmbH
IBAN: DE23 2666 0060 0117 7044 00
BIC / Swift: GENODEF1LIG

Shipping conditions

Handover to the shipping service provider takes place within 2 days after receipt of payment. Orders that are packed before 2 p.m. will usually be picked up by the respective shipping company on the same day. Orders containing tobacco or tobacco substitutes will be shipped exclusively via DHL including age verification. Tobacco and tobacco substitutes are only shipped within Germany.

We cannot guarantee that the delivery date will not be met, as we have no further influence on the process once the parcel has been handed over.

Shipping costs

From an order value of 80,00€ we deliver free of shipping costs. Free delivery from an order value of 80.00€ only applies to orders delivered within Germany. Below 80,00€ the flat rate for shipping is 5,90€. Excluded from this are promotions where a lower or no minimum order value is required for free shipping. These are marked as such.

Delivery times (unless otherwise stated in the item description):

Delivery of the goods within Germany takes place within 1-3 working days. Please note that there is no delivery on Sundays and public holidays.