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Shipping

We usually hand your order over to the shipping carrier within two days after payment has been received. If your package is packed before 2 p.m., it will usually ship the same day.

We ship tobacco and tobacco substitute products exclusively with DHL including age verification. These items can only be ordered within Germany.

Shipping costs

Shipping within Germany is free for orders of €80.00 or more. Within the EU, shipping is free for orders of €120.00 or more. If your cart total is below that amount, we charge €6.90 for shipping. Promotions with different thresholds are marked accordingly in the shop.

Delivery time

Within Germany, delivery usually takes 1–3 business days, unless otherwise stated in the product description. No deliveries are made on Sundays or public holidays.

Please note: After we hand the shipment over to the carrier, we no longer have any influence on the exact delivery date.

Germany, Austria & Switzerland

Country DHL DHL Express
Germany 1–2 1
Austria 2 -
Switzerland 2–3 1

Europe

Country DHL DHL Express
Åland Islands4-
Albania6–82
Andorra4–73
Armenia12–183
Azerbaijan7–93
Azores7–8-
Balearic Islands4–7-
Belarus6–8-
Belgium2-
Mount Athos5–7-
Bosnia and Herzegovina5–72
Bouvet Island4–5-
Bulgaria4–5-
Ceuta4–7-
Denmark2–3-
Faroe Islands5–73
Finlandn/a-
France2–3-
Georgia12–174
Gibraltar4–71
Greece5–6-
Greenland5–75
Guernsey3–43
Hong Kong5–92
Ireland3–41
Iceland5–71
Isle of Man3–4-
Italy2–4-
Jersey3–4-
Channel Islands3–5-
Canary Islands4–7-
Croatia2–3-
Liechtenstein3–41
Luxembourg2-
Madeira6–7-
Malta5–7-
Melilla4–7-
Monaco3–41
Montenegro4–7-
Netherlands2-
Northern Ireland3–4-
North Macedonia5–7-
Norfolk Island7–9-
Norway4–61
Poland2–3-
Portugal3–4-
Republic of Cyprus (Northern Cyprus)3–9-
Romania3–4-
Russia11–13-
San Marino5–82
Sweden2–4-
Serbia9–141
Slovakia2–3-
Slovenia2–3-
Spain3–4-
Svalbard & Jan Mayen4–5-
Czech Republic2–3-
Turkey8–101
Ukraine8–103
Hungary3–4-
United Kingdom3–41
Vatican City5–7-

Rest of the World

Country DHL DHL Express
Afghanistan10–158
Egypt8–123
Algeria8–132
American Samoa6–7-
U.S. Virgin Islands63
Angola8–144
Anguilla10–154
Antigua and Barbuda10–154
Equatorial Guinea10–155
Argentina7–103
Aruba6–94
Ascension Island14–19-
Ethiopia6–82
Australia8–143
Bahamas6–104
Bahrain6–83
Bangladesh10–153
Barbados6–104
Belize8–135
Benin10–152
Bermuda6–124
Bhutan8–105
Bonaire6–9-
Botswana8–104
Brazil16–214
Brunei6–84
Burkina Faso10–123
Burundi8–123
Chile9–163
China8–11-
Cook Islands6–84
Costa Rica6–83
Curaçao6–94
Democratic Republic of the Congo8–10-
Dominica10–124
Dominican Republic16–224
Djibouti8–105
Ecuador24–303
El Salvador8–103
Côte d’Ivoire6–83
Eritrea6–84
Eswatini (Swaziland)6–9-
Falkland Islands8–126
Fiji10–124
French Guiana10–15-
French Polynesia10–15-
Gabon8–102
Gambia8–103
Ghana8–102
Grenada11–154
Guadeloupe10–154
Guam6–74
Guatemala8–103
Guinea9–113
Guinea-Bissau10–125
Guyana8–154
Haiti8–105
Heard Island and McDonald Islands7–9-
Honduras8–103
India14–163
Indonesia8–123
Iraq11–154
Iran8–138
Israel10–142
Jamaica8–104
Japan4–73
Yemen10–1514
Jordan102
Virgin Islands10–154
Cayman Islands10–153
Cambodia8–102
Cameroon10–123
Canada5–82
Cape Verde10–157
Kazakhstan9–133
Qatar6–8-
Kenya8–103
Kyrgyzstan10–155
Kiribati10–1513
Cocos (Keeling) Islands7–9-
Colombia16–242
Comoros8–126
Cuba14–209
Kuwait6–83
Laos10–155
Lesotho8–104
Lebanon6–83
Liberia10–12-
Libya10–128
Macau6-
Madagascar10–123
Malawi10–123
Malaysia7–103
Maldives8–104
Mali8–102
Morocco (incl. Western Sahara)6–81
Marshall Islands10–156
Martinique10–154
Mauritania8–104
Mauritius6–82
Mayotte10–156
Mexico10–153
Micronesia10–126
Moldova7–113
Mongolia105
Montserrat10–154
Mozambique7–103
Myanmar8–103
Namibia6–84
Nauru10–155
Nepal8–12-
New Caledonia10–155
New Zealand10–163
Nicaragua8–104
Niger8–114
Nigeria8–103
Niue10–215
North Korea10–159
Northern Mariana Islands6–7-
Oman6–82
East Timor6–87
Pakistan7–103
Palestinian Territories6–10-
Palau6–75
Panama6–83
Papua New Guinea7–104
Paraguay83
Peru8–133
Philippines8–143
Pitcairn Islands10–15-
Puerto Rico6–103
Republic of the Congo8–103
Réunion10–154
Rwanda8–103
Saba6–9-
Saint Barthélemy10–154
Saint Martin10–154
Saint Pierre and Miquelon10–15-
Solomon Islands10–155
Zambia8–103
Samoa10–153
São Tomé and Príncipe9–113
Saudi Arabia2–42
Senegal8–112
Seychelles6–93
Sierra Leone7–10-
Zimbabwe6–9-
Singapore6–82
Sint Eustatius6–9-
Sint Maarten6–9-
Somalia10–146
Sri Lanka6–82
St. Helena14–1910
St. Kitts and Nevis8–104
St. Lucia8–104
St. Vincent and the Grenadines8–104
South Africa10–172
Sudan7-
South Korea6–83
South Sudan74
Suriname8–10-
Syria6–89
Tajikistan8–108
Taiwan8–113
Tanzania7–102
Tasmania7–9-
Thailand7–93
Togo7–102
Tokelau10–21-
Tonga10–155
Trinidad and Tobago8–104
Tristan da Cunha14–19-
Chad8–106
Tunisia6–82
Turkmenistan8–108
Turks and Caicos Islands10–153
Tuvalu10–1511
Uganda7–102
Uruguay7–102
United States of America5–81
Uzbekistan7–105
Vanuatu10–155
Venezuela8–106
United Arab Emirates6–86
Vietnam13–183
Wallis and Futuna10–15-
Christmas Island7–9-
Central African Republic8–106
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