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Privacy Policy

§ 1 General Information

We process personal data (e.g. salutation, name, address, email address, phone number, bank details, credit card number) exclusively in accordance with German data protection law and the GDPR. In this privacy policy, we inform you about the purposes, recipients, legal bases, storage periods, and your rights as a data subject.

This policy applies only to our websites. If you are redirected to external sites via links, please inform yourself there about how your data is handled.

§ 2 Data Processing for Contract Performance

(1) Purpose of Processing

The data you provide during the ordering process is required to conclude a contract with you and to process your order. Without an address, we cannot send you the goods. For certain payment methods, we require payment data in order to pass it on to the payment service providers we commission.

If you contact us before concluding a contract (e.g. by email or form), we process this data in order to carry out pre-contractual measures and to respond to your inquiry.

When you open a customer account, we process in particular your name, address, payment method, email, and password in order to create your account. This allows you to shop faster and view your orders at any time. Your account can be deleted at any time by sending us a message or via a deletion function.

(2) Legal Basis

Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures).

(3) Recipients

Payment service providers, shipping service providers, hosting providers, where applicable an inventory/ERP system, where applicable suppliers (dropshipping).

(4) Storage Period

We store contract-related data until the expiry of statutory warranty and, where applicable, contractual guarantee periods. We retain data relevant under commercial and tax law for ten years in accordance with legal obligations (Section 257 HGB, Section 147 AO). We delete data from pre-contractual inquiries as soon as the inquiry is completed and no contract is concluded.

§ 3 Comments

(1) Purpose of Processing

If you post a comment, we use your details (e.g. name/pseudonym, email address, website) exclusively for publishing the comment.

(2) Legal Basis

Art. 6(1)(f) GDPR (legitimate interest).

(3) Legitimate Interest

Our interest lies in the public exchange of user opinions on topics and products. You can publish comments under a pseudonym.

(4) Storage Period

No fixed storage period is provided. You can request deletion of your comment at any time.

(5) Right to Object

You may object to processing based on Art. 6(1)(f) GDPR at any time if reasons arising from your particular situation apply. In the case of direct advertising, you can object at any time without giving reasons.

§ 5 PayPal Transactions

All PayPal transactions are subject to PayPal’s privacy policy: paypal.com/de/webapps/mpp/ua/privacy-full .

§ 6 Credit Check by Klarna

If you use Klarna, the privacy policy of Klarna Bank AB applies: cdn.klarna.com/…/privacy .

§ 7 Information About Cookies

(1) Purpose of Processing

We use technically necessary cookies. These are not stored permanently and enable functions such as the shopping cart. Other cookies may be stored permanently to enable convenience functions, e.g. saving login data.

(2) Legal Basis

Technically necessary cookies are used on the basis of Art. 6(1)(f) GDPR (legitimate interest in the secure and functional operation of the website). We use cookies that are not necessary only with your consent pursuant to Art. 6(1)(a) GDPR.

(3) Storage Period

Necessary cookies are usually deleted when you close your browser. Persistent cookies have a lifespan ranging from a few minutes to several years.

(4) Withdrawal

You can delete or disable cookies at any time via your browser. Please note that this may limit the functionality of the website.

§ 8 Newsletter

(1) Purpose of Processing

If you subscribe to our newsletter, we use your email address to inform you about products and offers. For statistical purposes, we evaluate which links are clicked without drawing conclusions about individual persons.

(2) Legal Basis

Art. 6(1)(a) GDPR (consent).

(3) Recipients

Where applicable, newsletter mailing service providers.

(4) Storage Period

We store your email address only for as long as you are subscribed to the newsletter.

(5) Withdrawal

You can withdraw your consent at any time, for example via the unsubscribe link in the newsletter.

(6) Advertising to Existing Customers

If we received your email address in connection with a purchase and you have not objected, we may send you offers for similar products on the basis of Section 7(3) UWG. You can object at any time without incurring any costs other than the transmission costs according to basic rates. After unsubscribing, we delete your email address from the recipient list unless another legal basis applies.

§ 9 Your Rights

As a data subject, you have the following rights:

  1. Access to your processed data (Art. 15 GDPR).
  2. Rectification of inaccurate or incomplete data (Art. 16 GDPR).
  3. Erasure of your data, provided the requirements are met (Art. 17 GDPR).
  4. Restriction of processing (Art. 18 GDPR).
  5. Data portability (Art. 20 GDPR).
  6. Withdrawal of given consents with effect for the future (Art. 7(3) GDPR).
  7. Complaint to a supervisory authority (Art. 77 GDPR).

Objection pursuant to Art. 21 GDPR

If we process data on the basis of a legitimate interest (Art. 6(1)(f) GDPR) or in the public interest (Art. 6(1)(e) GDPR), you can object at any time for reasons arising from your particular situation.

If data is processed for direct advertising, you can object at any time without giving reasons. After your objection, we will no longer process the data concerned for these purposes.

Controller

Moze GmbH
An der Haarbrücke 6
49716 Meppen
Germany

Phone: 01781883338
Email: info@mozeshisha.de

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